Returns and Refund Policy

Chez Jellyflow, more than anything possible to guarantee total satisfaction for our clients. If you are not satisfied with your experience, you are always welcome.

1. Admissibilité au remboursement

Pour être éligible à un remboursement :

  • Délai: Vous devez demander un remboursement dans les 30 jours de livraison.
  • Condition: The article is inutilized and the packaging of its origin.

2. Non-refundable items

Please note that the articles are not reimbursable :

  • Articles in sales

3. Remboursement procedure

Pour demander un remboursement, vueillez suivre les étapes ci-dessous :

  • Contact us: Send us an e-mail to info @jellyflow .nl for instructions regarding the payment instructions.
  • Informations required: Please provide the complete list, number of commands, email used for commands, information about the original photo and video of the articles regarding the problem concerning an article defect.

4. Articles defective or defective

  • Articles defective: If the article is defective upon arrival or defective during the 30 days of the delivery, the treatment will be complete and the return will be free of charge.
  • Articles by the way: Since the command was completed during transport and the recovery process was completed within 30 days of the command, the article was published during the integral part.

5. Free return

  • Return information: The information required for the return preparation and the return information must be taken into account. Les articles doivent être revoyés à notre addressse de aux frais du client.

6. Refund method

  • The repayments are effectuated through the original mode of payment of the client.
  • Alternative, the client chooses the receipt of their credit and the magazine without returning the article of origin.

7. Dealing with catering

  • The returns are due within 5 to 7 days of receipt of the article return.
  • If you are concerned about the problems associated with reimbursement, please contact us to confirm that you are initiating the repayment process. Since we are here, you are welcome to check your recommendations for more information.

8. Contact information

Pour toute questions relative to reimbursements, please contact us:

Thanks de faire vos achats chez Jellyflow. Nous vous remercions de votre confiance et nous engageons à vous offrir le meilleur service client. If you have questions or additional assistance, please contact us.