Shipping Policy

At Jellyflow we do our best to deliver your orders in a fast and efficient way. Below you will find our shipping policy with detailed information about our shipping methods, costs and delivery times.

1. Shipping Locations

We currently ship to the following locations:

  • Italy
  • Countries within the European Union (EU)

2. Shipping Methods

We offer the following shipping option:

  • Standard Shipping

3. Shipping costs

We are pleased to offer free shipping on all orders to the above locations.

4. Processing time

All orders are processed within 2-3 business days before shipping.

5. Delivery time

The estimated delivery times for our standard shipping method are as follows:

  • Italy: 7-15 days
  • European Union: 7-15 days

Please note that delivery times may vary due to unforeseen circumstances or delays with the customer's local postal service.

6. Track order

Once your order has been shipped, you will receive a tracking number by email. You can track your order via the following link: Track Order

7. Lost or Damaged Items

In the unfortunate event that your item arrives defective or is lost in transit, we will offer a full refund or replacement. Please refer to our Returns Policy for more information.

8. Contact information

For questions about shipping, please contact us at:

Thank you for choosing Jellyflow. We appreciate your order and are here to help with any questions or concerns you may have about your order.